Corporate Communication Training Video Interpersonal Communication Skills Training to minimize conflict and build collaboration in today's team-oriented workplace Effective communication is not just about talking and listening. It's about building team-oriented relationships marked by cooperation, honesty, accuracy and mutual respect. With this audio or video training program, you and your team will gain easy-to-use techniques that will help you be more effective and productive -- immediately and permanently. Interpersonal Communication Skills Business Training Video Training Course Highlights - Solving problems and fixing mistakes without blaming or accusing
- Creating a "feedback loop" that promotes cooperation
- How to present a different opinion without creating hard feelings
- How to listen in a way that relaxes other people
- Separating facts from opinions, so you're clear on what's really going on
- Clarifying questions" that help you get all the information you need
- 5 ways to identify and clear up mistaken assumptions
- Countering put-downs and unfair criticism in a way that preserves your integrity
- How to accomplish big results from "small talk"
- Specific "verbal buffers" that ease confrontations and convey urgency
| Product | CODE | Price | Order | | Interpersonal Communication Skills (CD-ROM) discontinued item | CPRY345 | $79.95 | Not available | | 4-AudioCassettes Includes workbook | C14490a | $59.95 | | | 4-volume video set (4 hrs. 23 min.) Includes: 42-page workbook | C14490v | $149.95 | | | Each additional audio workbook | C14490pg | $ 9.50 | | | Video facilitator's guide (262 pages) plus workbook discontinued item | C30093 | 149.95 | Not available | |