Business Management Training CD-ROM Essentials of Management: Creating a Positive Workplace In Essentials of Management: Creating a Positive Workplace, students learn techniques for encouraging positive behavior on the job, as well as the best methods for addressing negative attitudes. In addition, students learn how to apply guidelines for creating a fun atmosphere throughout their office, department, or division. Essentials of Management Training Curriculum CD teaches you to: - Understand why positive employees help an organization succeed.
- Meet the needs of employees in order to motivate them to behave positively.
- Effectively address specific negative attitude types.
- Use the ADDRESS acronym for dealing with any negative attitude type.
- Incorporate fun tactics into a workplace.
Content Emphasis: Skills-Based Audience: Managers who want to learn how to establish a positive environment for their employees. Total Learning Time: 2 - 4 Hour(s) | Product | CODE | Price | Order | | Essentials of Management: Creating a Positive Workplace CD-ROM | ng41021 | $74.95 | | Course Contents Unit 1: Background Information
Duration: 0.5 - 1 Hour(s) - List the benefits that a positive workplace provides.
- Differentiate between positive and negative employee behaviors.
- List the three steps you can take to promote a positive workplace.
- Simulation Overview: In this simulation, you will meet with Carla Jackson, an Icon International Human Resources Assistant, to discuss the benefits of a positive workplace, how an employee's positive or negative attitude can affect the workplace, and how to promote a positive workplace.
Unit 2: Encouraging Positive Behavior
Duration: 0.5 - 1 Hour(s) - List the five needs of every individual as stated in Maslow's Hierarchy of Needs.
- Differentiate among the three higher-level needs of every employee.
- Encourage positive interactions among employees.
- Provide opportunities for your employees to develop their skills.
- Grant your employees the freedom to apply their skills independently.
- Simulation Overview: In this simulation, you will meet with Charles Bryant, an Account Executive in your department. Six months ago, Charles was the top sales person in the department and a good team player, but he is currently having trouble with his accounts. As his new manager, you need to determine the reason for the decline in his job performance and encourage him to behave positively.
Unit 3: Addressing Negative Attitudes
Duration: 0.5 - 1 Hour(s) - Understand the difference between changing an employee's attitude and changing his or her behavior.
- List the five types of negative attitudes you may encounter.
- Follow specific guidelines for addressing each negative attitude.
- Incorporate general guidelines for addressing negative attitudes.
- Simulation Overview: In this simulation, you will meet with Luis Encinias and Melissa Brown, who are both Account Executives in your department. Although you are new to the department, you have already noticed that Luis and Melissa have negative attitudes. You feel that Luis has been trying to control the sales meetings, and Melissa is not contributing to the meetings at all. You have asked to speak with both of them separately to discuss their behaviors.
Unit 4: Promoting a Fun Atmosphere
Duration: 0.5 - 1 Hour(s) - Promote fun in your employees' personal workplace.
- Follow guidelines for creating a fun atmosphere throughout your office, department, or division.
- Create a fun atmosphere during meetings.
- Use fun techniques to express employee appreciation.
- Simulation Overview: In this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet has a good reputation for promoting a fun work atmosphere, and employees are constantly requesting to be transferred to her department. The productivity in Janet's department is the highest in the building, and her team members rarely miss work. As a new District Manager, you have requested a meeting with Janet to discuss why it is important to promote a fun atmosphere and how to create a fun work environment.
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