Conflict Management Training Courses, Deal with Difficult People, Anger Management Training Courses on Video

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Conflict Management Training Directory > Conflict, Anger Management, Confrontation, People Skills, Training Videos and CD-ROMS > Category

Conflict Management Training Videos

Dealing With Conflict and Confrontation

How to keep your cool, stand your ground and reach a positive solution

Conflicts are inevitable. Anger, grudges, hurt and blame are not. In fact, most of your conflicts can be resolved fairly easily. Even better, you can do it in a way that actually benefits all concerned. This insight-packed program will show you how.

Dealing with Conflict and Confrontation Training Course on Videos

Program Highlights

The 2 primary reasons conflicts occur (and how to see them coming)
Why people become enemies, and how to break the cycles that lead us to hostilities
When conflict is good: 5 ways conflict can actually benefit you and your organization
When conflict is bad: the 5 levels of escalation, and how to stop each from intensifying
When it's OK to give in and when you should stand your ground
How to "confront" people in a way that minimizes defensiveness and hostility
The best way to balance being firm with being conciliatory
Creative resolution: 3 surefire ways to break through impasses
Best ways to deal with dirty tactics, such as back stabbing, lying and sabotage
The 5 classic conflict-resolution strategies, and the pros and cons of each

Product

CODE

Price

Order

Dealing With Conflict and Confrontation (CD-ROM)

CPRY338

$89.95

4 audiocassettes (4 hrs. 6 min.) Includes: 36-page workbook

C10260

$59.95

3-volume video set (3 hrs. 35 min.) Includes: 36-page workbook

C20518

$199.95

Each additional workbook

C30026

$ 9.50

Quantity:

Video facilitator's guide (134 pages) plus workbook

C30117

149.95